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Returns & Warranty

Open Door Discount Remotes

-Please email us at:  opendooremote@gmail.com  prior to purchase if you are unsure about compatibility. Please send photos to assist with  verifying compatibility

All items we sell have a full manufactures warranty. We do NOT sell any used, refurbished or second hand items. 

Items returned must have Return Authorization. A restocking charge of 10% plus our original cost of shipping will apply to any items returned. Warranty items will be replaced with original parts, shipping is the responsibility of the consumer. A copy of the original receipt should be included in all returns.

-Returns accepted within 30 days of original date of purchase
-Item must be in new condition with original package including ALL packing material, instructions, etc.
-Electrical items that have been tampered with are non-returnable, Please do not attempt to remove covers, shields, etc. from electrical components.
-A restocking fee of 10% plus our original cost of shipping will apply to any items returned
-Return authorization required> email us at:  sales@opendoorremote.com
-Buyer pays cost of return shipping

Product Exchange:

If you have purchased an item that is not compatible with your system and we stock a product that is compatible, we would be happy to make an exchange (Please email us for R/A Return Authorization). Exchange fee is $5.00 plus any product cost difference. Buyer is responsible for the cost of return shipping

Thank you
Open Door Enterprises LLC