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Terms of use

Customer Support

Customer Support will be available via email Monday thru Friday 8AM-5PM Eastern Standard Time (EST),Except major holidays.  Please contact us with any questions you might have.  We will return emails within one buisness day or ASAP. Please contact us at: info@opendoorremote.com

Security

Our security level is backed by nothing short of the BEST SSL Technology,this makes your order absolutly secure.

Shipping

Open Door Enterprises LLC reserves the right to limit quantities sold.  We also reserve the right to correct pricing errors.

All stock parts are shipped same or next buisness day via USPS First Class Mail, We reserve the right to ship UPS Ground due to size or weight of some items.Expect 2 to 7 buisness days for delivery. Special orders or back ordered parts will ship in 10 to 20 days depending on Manufacturer availability.

Warranty and Refunds

All items we sell have a full manufactures warranty.we do NOT sell any used,refurbished or second hand items.Items are fully returable for a period of 30 days from original order (unless stated no return on item). Items returned must have Return Authorization-we will not be held responsible for items returned otherwise.A restocking charge of 25% or 15.00 minumuim will apply to any items returned. Warranty items will be replaced with original parts,shipping is the responsibilty of the consumer.The original receipt should be included in all returns.